Job Description

Candidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).

Provides technical assistance in support and preparation of telecom technologies primarily focused on telecommunications infrastructure management deployment and maintenance. Requires working knowledge of and experience with networking mobile desk phones and desktop technologies including but not limited to desktop applications smart phones (iOS) VoIP and PBX telecom systems. Must be able to work independently or as part of a team. Instate day travel in Stateowned vehicles is expected. Occasional long hours are possible but limited.

The DOC telecom group manages:

• Cisco infrastructure and endpoints
• Mitel VoIP PBX and ACD
• Telecommunication Company management
• Smart phone support
• Airwatch
• Apple Business Management
• Video conferencing account management

Minimally qualified applicants must have:

• Working knowledge of Telecommunication concepts such as SIP H323 and other VoIP technologies
• Working knowledge of Networking concepts
• Experience with Cisco phones and infrastructure
• DOC requires background checks to be performed internally.
• This position will have minimal travel but it may be necessary for some projects. No overnight travel expected.
• Program Related:
• Please ensure you attach the WI Cover Sheet (attached) a valid Right to Represent and the candidates resume with full legal first name and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor only 1 level deep please submit the sub vendor usage request form. No candidate contact information is permissible on resumes.

Position overview : Looking for an experienced Telecommunication Analyst to continue our support for our business partners and people in our care. This individual will be assisting with supporting and installing telephones cellphones and other video conferencing solutions.

Required Skills & Years of Experience: 2 5 Years

• Video Conferencing infrastructure and endpoints management
• Unified Communications Systems (Webex PBX ACD etc)
• Mobile device support and Management
• Networking Concepts (CUBE SBC SIP H323 VoIP etc)

Preferred vendor Experience:

• Cisco
• Mitel
• Zoom
• AirWatch
• Apple Business Management
• Microsoft
• Required soft skills:
• Ability to work independently but in a team environment
• Able to meet deadlines
• Punctual
• Ability to multitask and balance their work day
• Ability to troubleshoot complex problems and determine a solution

Required Skills : TelecommunicationsCisco

Basic Qualification :

Additional Skills : AnalystDesktop Support

Background Check : No

Drug Screen : No

Job Tags

Similar Jobs