Job Description

Required Skills:


AWS Designer with IVR and Lex Bot development experience
Experience in building chatbot/virtual assistant solutions using Amazon LEX.
Experience building solutions for IVR (voice chatbot).
Experience in Jscript, python, .Net, Perl
Comfortable working with basic change management and Git based source control systems.
Experience in developing software in different programming languages and demonstrated ability toquickly learn new languages.
Experience on delivering and deliver custom Force.com enterprise applications.
Experience working Salesforce Sales, Services cloud voice and financial clouds.
Knowledge of Sub versioning tools (SVN, GitHub), JIRA, Confluence, Selenium, etc.
AWS certification preferred.
Prior Contact Center Experience is a must and development experience is must


Roles and responsibilities:


Ability to Design and delivery business solution using AWS, Platform, Sales, Service (cloud voice), FinancialCloud
Experience in design, development, implementation & maintenance of new cloud infrastructure, cloudapplications & cloud-based solutions with AWS
Integration of Salesforce service cloud with AWS, Amazon connect, Amazon Lex Platform, MuleSoft andother legacy systems including Java/JEE, Adobe AEM content management and other applications.
Team player and working with dev, business, release management and operations team to developmentand implement AWS platform-based solution.
Collaborate with PO and customers to identify end-user requirements and specifications.
Helping to finalize functional and non-functional requirement.
Create design documents, development business functionality and provide support on end-to-end testing.
Implement chatbots using Amazon Lex platform with APIs (Java /Python based APIs).
Designing and implementing secure network solutions, creating & configuring virtualized systems in AWSenvironment.
Design algorithms and flowcharts to create new software programs and systems. Produce efficient andelegant code based on requirements. Test and deploy programs and applications. Troubleshoot, debug,maintain and improve existing software.
Performing infrastructure upgrades and updates to maximize system efficiency while minimizingdowntime
Deploying applications in AWS using EC2 instances and Elastic Beanstalk
Creating blueprints using CloudFormation templates for common workloads
Building tools for deployment, monitoring and troubleshooting of system resources in an AWSenvironment

Job Tags

Full time, Remote job,

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