REMOTE Live Chat Agent Job at River City Science Academy, Jacksonville, FL

dEx2WjYvQW96OXZJNmR1UExjakZOMmZTTmc9PQ==
  • River City Science Academy
  • Jacksonville, FL

Job Description

Job Title: Live Chat Agent
Company: River City Science Academy
Location: Jacksonville, United States (Remote)
Job Type: Part-time
Experience Level: Entry-Level

River City Science Academy is seeking a highly skilled and motivated Live Chat Agent to join our team. As a Live Chat Agent, you will be the first point of contact for our customers, providing exceptional customer service and support via live chat. This is a part-time, remote opportunity for an individual who is passionate about delivering outstanding customer experiences and has excellent communication skills.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Provide accurate and helpful information to customers, resolving their issues and concerns.
  • Utilize strong communication skills to de-escalate customer complaints and concerns.
  • Document customer interactions in our CRM system, ensuring accurate and up-to-date records.
  • Collaborate with internal teams to resolve customer issues and improve our services.
  • Participate in ongoing training and development to improve knowledge and skills.
Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple conversations simultaneously.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and familiarity with CRM software.
  • High school diploma or equivalent required; some college or degree preferred.
  • Ability to work independently in a remote setting and maintain a distraction-free workspace.
Benefits

River City Science Academy offers a competitive hourly rate and opportunities for professional growth and development. As a remote employee, you will enjoy the flexibility of working from home and the autonomy to manage your own schedule.

Job Tags

Hourly pay, Part time, Remote job, Work from home,

Similar Jobs

Zentro

PART-TIME Customer Support Representative - Weekend Overnight Shift Job at Zentro

 ...advanced skills. Essential Duties and Responsibilities Overnight weekend shift required (approximately 10pm-7am Friday and Saturday...  ...service requests or calls Reply to customer email inquiries. Work with customers to sign up for new service and resolve basic... 

Eurythmy Spring Valley

Student Services Coordinator (part-time) at Eurythmy Spring Valley Job at Eurythmy Spring Valley

 ...Employment Opportunity at Eurythmy Spring Valley Immediate Opening Student Services Coordinator (part-time) Eurythmy Spring Valley is currently accepting applications for the position of Student Services Coordinator. Responsibilities include assisting... 

University of California Los Angeles

Faculty Position in Primary Care Sports Medicine | University of California Los Angeles Job at University of California Los Angeles

 ...Faculty Position in Primary Care Sports Medicine University of California Los Angeles Requisition Number: JPF09912 The UCLA Department of Family Medicine seeks a full-time BC family physician who holds a Certificate of Added Qualification (CAQ) in primary... 

Domino's Corporate

Electric Bike Delivery Driver 212 18th St Job at Domino's Corporate

 ...Job Description Delivery Bikers are responsible for delivering food to customers with excellent customer service and a positive attitude. We will provide the eBike for you, all you need to do is show up and be ready to ride. Why deliver for us: Great pay... 

Maverick Solutions Inc

Athlete / Sports Minded - Entry Level Marketing Assistant Job at Maverick Solutions Inc

 ...Join our dynamic team as an Entry-Level Marketing Assistant , where your drive, passion, and background in sports can fuel your success in the marketing industry . We offer a supportive atmosphere, paid training , and ample growth opportunities, perfect for individuals...