Job Description

What we’re building and why we’re building it. 

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users. 

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

About the role:

The Studio is Fetch’s internal creative engine; responsible for photography, animation, videography, illustration, our marketing website and branding company-wide. From creative direction to production, our goal is to deliver a fun experience that our shoppers (and partners) love and can’t live without.

Fetch is looking for an experienced Production Artist to join our team. You will be working to establish all photography and logos displayed in our app are clear for our users and optimized for our platform. You will ensure brand standards and quality are in place to bring our brand to life while elevating the product experience. 

Studio Members at Fetch must be…

• Risk-takers. You’ve got ample room to fail and no time to play it safe.
• Endlessly curious. You never hesitate to ask “why” and tirelessly seek out innovative solutions.
• Expert collaborators. You are equally comfortable working side-by-side with executive stakeholders, technical and non-technical colleagues as you are with fellow creatives.
• Craftspeople. You have a well-practiced eye for detail & aesthetics, always looking for ways to improve the project.
• Radically scrappy. You thrive in ambiguity and won’t hesitate to get exactly what you need to keep moving ahead. You can get stuff done!
• Pro Organizers. Whether it’s brainstorming notes, project details or the gear you use on a daily basis, you take pride in being as organized as possible.
• Team-players. Our secret sauce is our team dynamic; we don’t have time for egos.

By month 3 you will be…

• Intimately familiar with the Fetch app; using it in your daily life
• Integrated within your team
• Understanding the Studio, product design and other internal teams’ creative goals, guidelines and best practices
• Scaling, cropping and adjusting internally created and partner provided photographic and vector assets to spec
• Ensuring resolution, color, size specifications and accessibility compliance are up to standard
• Crafting detailed offer tiles
• Developing strong working relationships with the rest of The Studio’s production team, Art Directors, Creative Director and Fetch’s implementation coordinators
• Organizing and maintaining our digital asset management system
• Collaborating with sales team to manage incoming partner assets, ensuring all co-branded content abides by both Fetch’s and partner brand’s visual guidelines 
• Execute tactical revisions based on internal feedback 

By month 6 you will be…

• Influencing & making decisions within your team
• Developing strong working relationships outside of your team with key stakeholders and other cross-functional teams
• Exploring the unknowns—what opportunities are untouched?

By year 1 you will be…

• Influencing decisions outside of your team for the larger organization
• Thriving in ambiguity within your team and the larger organization

Skills we believe you need for the position:

• 3+ years’ production artist or design-related experience
• Intermediate/Advanced skill level in Adobe Photoshop
• Demonstrated digital retouching skills
• Intermediate/Advanced experience with asset management 
• Familiar with Figma
• Demonstrated history and examples of in-market design deliverables
• Demonstrated history of detailed visual problem solving across a variety of mediums
• Values and responds well to feedback
• Willingness to ask questions and seek suggestions
• Commitment to high quality work and attention to detail
• Good communication skills
• Motivated, curious and creative
• Self-starter, resourceful and persistent in execution
• A tendency to self-direct and lean on your own prioritization methods to get work done in a fast-paced startup environment

Nice to haves:

• Bi-lingual in Spanish
• Illustration and/or graphic design chops

Compensation:

At Fetch, we offer competitive compensation packages to the exceptional folks we hire. The base salary range for this position is $75,000-85,000. We also offer all employees equity in Fetch, so that everyone can benefit from Fetch’s growth.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

• Stock options for everyone
• 401k Match: Dollar-for-dollar match up to 4%.
• Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
• Continuing Education: Fetch provides $10,000 per year in education reimbursement.
• Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break. 
• Robust Leave Policies: 18 weeks of paid parental leave for primary caregivers, 12 weeks for secondary caregivers, and a flexible return to work schedule.  
• Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. 

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