Mail Services Supervisor | University of Tennessee, Knoxville Job at University of Tennessee, Knoxville, Knoxville, TN

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  • University of Tennessee, Knoxville
  • Knoxville, TN

Job Description

Notice: The University of Tennessee is transitioning to a new career site in January 2025. There may be a period in which our applicant website is unavailable for new applications. Current applications will be reviewed by hiring committees, but new accounts will be necessary for future applications. Thank you for your patience.

POSITION TITLE: Mail Services Supervisor - Position 20015891

JOB TITLE: Operations Supervisor 1, non-exempt, MR06

SUPERVISOR: Mark Shaffer 974-6462

JOB SUMMARY:

Responsible for Mail Services operations as directed by the Assistant Director of Mail Services, including, but not limited to, support of the Student Union or other on-campus mail, passport, and shipping convenience centers. Leads and supervises both the full and part-time mail teams, including student workers. Trains staff and assigns and directs employees to ensure maximum operational efficiency and accuracy. Requires a customer service oriented approach with students, university partners, service providers, and employees. Manages and monitors mail routes and package delivery to lockers for efficiency and on time delivery. Assigns and establishes mail stops for every department on campus, including the migration to centralized mail pick-up lockers as they are phased into operations. Enters data for accounting, processes payroll, handles cash at service centers, and creates deposits and invoices as necessary. Requires Passport Acceptance Agent training to process passport applications. As needed, performs all functions at the Contract Post Office to include handling cash and cash register, maintaining stamp inventory, selling USPS services and supplies, processing money orders and completing daily deposits and USPS Form 1412.

Job Tags

Full time, Contract work,

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