About Us
At Colder Products Company (CPC), we’re on a mission to provide innovative solutions that redefine connections. Our commitment to quality and collaboration drives us to create products that make a difference in our customers’ lives. Join our passionate team and be part of an organization that values creativity, teamwork, and integrity.
Your Role
Are you ready to make an impact? As an Inside Sales Lead, you will play a pivotal role in shaping our organization’s success. You will work closely with our dedicated teams to develop effective solutions that align with CPC’s strategic goals. This is more than just a job; it’s an opportunity to grow, learn, and thrive in a supportive environment.
Summary: The Inside Sales Lead is responsible for assessing, qualifying, and nurturing inbound leads, as well as generating new leads via targeted cold calling, emailing, and the use of social media. The role includes application and customer research, CRM data management, channel marketing activities, new product launch support, and trade show support.
Essential Duties and Responsibilities:
• Timely investigation of new, incoming leads within CPC’s Dynamics365 CRM to determine the next steps based on the prospect’s request.
• Determine the sales readiness of leads and if they require further follow-up (via onsite meetings, Teams meetings, etc.) with the goal of developing them into sales opportunities.
• Set up, facilitate, and lead meetings with prospective CPC customers regarding new projects.
• Explain product features and benefits to potential customers through virtual presentations or detailed descriptions.
• Lead generation via cold calling, emailing, and the use of social media platforms.
• Initiate contact with prospects and existing customers via phone, email, and online platforms.
• Facilitate communication between qualified prospects and CPC Regional Sales Managers and associated Distributor Channel Partner(s).
• Partner with Regional Sales Managers, market specialists, and distributor sales teams to identify prospects within existing markets based on potential applications within those markets.
• Work with the Customer Fulfillment team on incoming technical inquiries from new and/or current CPC customers.
• Support the tracking of open opportunities to ensure the current sales stage and the next steps are accurate.
• Participate in the funnel management process while offering insights to accelerate or retain sales, identify process gaps, and follow up activities that increase sales funnel expansion.
• Develop, implement, and continuously manage the lead management pipeline and funnel process in the CRM system.
• Measure and report on sales and department metrics and suggest improvements, including measuring ROI on the inside sales contribution.
• Use research tools and lead prospecting analysis to determine engagement effectiveness.
• Interact with strategic Channel Partners as a secondary point of contact concerning technical inquiries and potential opportunities.
• Support the Regions Sales Managers with targeted data gathering that enhances their account management activities.
• Work with the Business Unit to support the identification of new product ideas within existing and/or new markets.
• Regularly participate in customer interactions to increase positive customer experience.
• Collaborate with team members in marketing, business unit management, and the sales organization to support the development of new programs, content, campaigns, and offerings.
• Liaison with the CRM analyst to modify, update, and improve CRM workflows, data accuracy, and technical requirements.
Qualification Requirements :
• Bachelor’s degree, preferably in a technical or engineering field.
• Minimum 3 years’ of technical sales experience.
• Minimum 2 of years’ experience in a customer interaction position.
• Experience working with CRM systems to manage customer communication processes.
• Proficiency with Microsoft Word, Excel, PowerPoint, TEAMS.
• Skill in communicating priorities, plans, and information to employees throughout the organization.
• Strong verbal and written communication skills.
• Experience in the medical device industry is a plus.
Travel:
Our Culture
At CPC, we believe that our people are our greatest asset. We foster a culture of respect, collaboration, and high ethical standards, where everyone is empowered to share ideas and grow together.
Growth & Development
We’re dedicated to your professional journey. Our team provides mentorship and resources to help you develop your skills and advance your career. Whether you’re new to the industry or a seasoned professional, we welcome your unique perspective.
Work/Life Balance
We understand the importance of balancing person and professional commitments. CPC operates on a Monday-Friday schedule, with opportunities for 1st and 2nd shift in production and warehouse roles. In addition, we offer generous paid time off, including company-paid holidays and volunteer time, to help you recharge and give back to your community.
Benefits & Compensation
At CPC, we offer a comprehensive benefits package, including but not limited to:
Join Us
If you’re ready to be part of an innovative team that values connection and collaboration, we want to hear from you!
We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
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