Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

We’re a purpose-led marketing and outreach agency dedicated to supporting nonprofits, advocacy groups, and social impact organizations . Our mission is to amplify important causes and help clients connect with communities in meaningful, human-centered ways.

Through a blend of innovative strategy , collaborative teamwork , and forward-thinking talent , we help drive real-world impact. Now, we're expanding our team and looking for a compassionate, people-first Customer Service Representative to be a key voice for change.

Position: Customer Service Representative – Outreach & Engagement

Key Responsibilities

  • Engage with the public at live events , representing nonprofit and advocacy campaigns.

  • Communicate mission-driven messages with empathy, clarity, and enthusiasm .

  • Foster lasting relationships with donors, supporters, and community members.

  • Collaborate with team members to increase campaign visibility and impact .

  • Represent social causes with professionalism and authenticity in face-to-face settings.

What We’re Looking For

  • Strong verbal communication and interpersonal skills.

  • Passion for nonprofit work, advocacy, or social impact causes .

  • Positive, team-oriented mindset with a desire to help others.

  • Willingness to learn and adapt in a fast-paced, people-facing role .

  • No experience required — paid training is provided.

  • Must be 18 or older and legally authorized to work in the U.S.

Why Join Our Team?

  • Work with a mission-driven organization that’s making a real difference.

  • Gain hands-on experience in community outreach, advocacy communications , and public engagement .

  • Access career growth opportunities through merit-based advancement .

  • Be part of an inclusive, supportive team that values creativity and compassion.

  • Enjoy travel opportunities to participate in live events and outreach campaigns across the region.

Make a Difference—One Conversation at a Time

Whether you’re launching your career or looking for meaningful work that aligns with your values, this role offers the chance to grow professionally while making a real-world impact .

🔷 Apply today to become a Customer Service Representative and help elevate the voices and causes that truly matter.

Job Tags

Full time,

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