Job Description

Computer Support Specialist

Fusco Personnel is actively recruiting for a Computer Support Specialist to join our clients in the Albany, NY area. This is a full-time, long-term contract opportunity.

Duties & Responsibilities

• Daily monitoring of data reporting from ePCR software vendors
• Daily documenting and tracking quality of data submitted addressing data submission errors with prescribed responses
• Monthly tracking of paper PCR requests from EMS Program Agencies
• Monthly tracking of paper PCR submissions from EMS Program Agencies to the data entry vendor
• Weekly/Monthly monitoring of the Paper PCR Portal Utilization
• Tracking and monitoring technology projects within the Data and Informatics Unit
• Maintaining agency and regional reporting from PubPal (Drupal) survey to allow for agency specific data to help analyze 911 and IFT capabilities across NYS
• Tracking regional elite state data flow statistics to identify gaps in submission and data quality concerns
• Tracking and testing validation rules developed for the updated NYS Data Standard
• Tracking training and education programming for standard implementation.

Minimum Qualifications

• Excellent working knowledge of Microsoft Office, specifically Word, Access, PowerPoint and Excel
• The ability to work independently
• The ability to work on a team and handle multiple, shifting priorities
• Good organizational skills
• Comfort with speaking on the phone and strong familiarity working in electronic databases

Preferred Qualifications

• Familiarity with and knowledge of the EMS system in NYS
• Familiarity with the NEMSIS database
• Prior experience working in a New York State Department of Health or Emergency Management environment.   

Salary

• $25.00/hour +/-

Fusco Personnel takes great pride in successfully matching talent and culture for our valued clients.  We accomplish this through the hard work and expertise of our exemplary specialty recruiters and staff. 

Whether you are contemplating your next career move, or you are seeking the key players to bring your business to the next level – consider contacting our experts. 

Fusco Personnel is a NYS Certified Women Business Enterprise (WBE) and an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer

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